Shipping policy
🚚 Shipping Policy
📦 Fast & Reliable Shipping
We process and ship all orders Monday–Friday, excluding holidays. Most orders are fulfilled within 1–2 business days of purchase.
🚀 Standard Shipping
Standard delivery typically arrives within 3–7 business days after your order ships. Tracking information will be emailed as soon as your order is on the way.
⚡ Expedited Shipping
Need it sooner? Choose Expedited Shipping at checkout — delivery within 1–3 business days (after fulfillment). Offers the fastest transit time available.
📍 Domestic Shipping (Canada & USA)
We ship to all major cities in Canada and the United States.
Delivery times vary by region — but most customers receive their orders within the timelines above.
🌍 International Shipping
We offer international shipping to select countries. Delivery times vary by destination. Customs fees, duties, or taxes may apply and are the responsibility of the recipient.
📬 Order Tracking
Once your order ships, you’ll receive a tracking number via email so you can follow every step of the delivery.
⏱️ Same-Day Processing Cutoff
Orders placed before 12PM (noon) EST will be processed the same business day. Orders placed after may be processed the next business day.
📦 Shipping Delays
Occasionally carriers experience delays outside our control (weather, peak season). We’ll notify you if there is a significant delay.
❓ Questions?
Reach our support team at cleanwavecustomers@gmail.com — we’re happy to help!